Retail Sales Associate

My Wireless • Westland, MI

8d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring driven, dynamic, and coachable Retail Sales Associates to provide customers with a strong retail experience and technology solutions. Associates engage with customers, explain AT&T products and services, and guide them through the buying process. The role offers a commission and bonus schedule, ongoing paid training, and opportunities for career growth and management development.

Associates work with customers and colleagues in an energetic retail environment, contribute to personal and team sales goals, and help maintain a clean and welcoming store. The job description is not all-inclusive; employees may perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability, preferred but potentially not required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Develop skills through training to become a top-performing Retail Sales Associate and pursue opportunities on the management team.
• Maintain a fun, clean, and welcoming work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Engage customers, educate them about available AT&T products and services, and guide them through the buying process.

Benefits

• Strong base pay with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee assistance program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED