Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and deliver customer service. You will learn about customers’ needs, recommend products and solutions, and close sales by offering simple and intuitive technology solutions. The role also includes training in operational functions such as merchandising and inventory, contacting interested Verizon customers by phone or text, and engaging with the community at off-site Verizon-sponsored events. The position is onsite at a defined work location, with 40 scheduled weekly hours. The role is commission-based, with a stated base pay range of $16.00 to $21.00 per hour and opportunities to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Evening, weekend, and holiday availability is required; schedules are provided four weeks in advance. Associates may also pick up additional shifts, typically during summer, November through December, and peak vacation periods.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Identify customer needs by building connections and asking questions.
- Recommend products and solutions that address customer needs with a complete sales solution.
- Close sales using communication skills and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events to build a customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 vacation days per year, increasing with service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
