Retail Sales Associate

My Wireless•Woodinville, WA

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining available AT&T products and services and guiding them through the buying process. Associates work with customers and colleagues in an energetic retail environment and can become eligible for new opportunities and financial rewards as they learn and succeed. The role includes meeting personal performance goals and AT&T standards, delivering customer service, developing sales skills, helping maintain a clean and enjoyable store environment, working toward individual and team goals, and participating in marketing activities. My Wireless offers training and potential career growth, including opportunities to prepare for management roles. This job description is not intended to be all-inclusive, and employees may perform other related duties as needed.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to be employed in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; this may not be required depending on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Educate customers about available AT&T products and services and guide them through the buying process.
  • Train and develop sales skills, with opportunities to progress toward the management team.
  • Maintain a fun, clean, and exciting work environment for customers and team members.
  • Work as a team member to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Perform other related duties as needed to meet the ongoing needs of the organization.

Benefits

  • Strong base pay and a commission and bonus schedule.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for hitting key AT&T initiatives.
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