Retail Sales Associate

Verizon • Denver, CO

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves delivering customer service, asking questions to uncover customer needs, recommending solutions, and closing sales. You will also develop skills through ongoing training and take on operational functions in merchandising and inventory. The position may include outbound calls and text messages to interested Verizon customers, as well as participation in off-site Verizon-sponsored community events.

The role is onsite at a defined worksite location and has 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts. Compensation includes a base rate of $16.00 to $21.00 per hour, plus individual sales commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers, with compensation varying by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Build customer connections and ask questions to uncover customer needs.
• Present product insights and solution recommendations, providing customers with complete sales solutions.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Complete ongoing training and develop skills in operational functions, merchandising, and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community outside the store, including at off-site Verizon-sponsored events, to develop a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED