Seasonal Retail Sales Associate

LEGO • Franklin, TN

21d • Onsite

About The Position

The Seasonal Retail Sales Associate (Brick Specialist) delivers inspirational retail experiences for LEGO® fans of all ages in an interactive store environment. The role is based at Cool Springs Galleria in Franklin, Tennessee, and is seasonal and part-time, expected to last until January 10, 2027, subject to change based on business needs. There is potential for the position to become permanent for excellent performers.

The associate greets guests, provides engaging customer service, processes transactions, maintains clean and visually stimulating displays, and supports stockroom operations. The role requires availability for up to 25 hours per week, including at least one weekend day and a minimum of three days of availability; this is an availability requirement, not a guarantee of scheduled hours. Colleagues may work various hours, days, nights, and weekends as business needs dictate.

Requirements

• Provide availability for up to 25 hours per week, on at least three days, including at least one weekend day.
• Be able to work various hours, days, nights, and weekends as business needs dictate.
• Be able to access all areas of the store, including the sales floor, stock areas, register areas, and loading dock.
• Be able to move, talk, hear, reach, grab, and stand for at least two consecutive hours.
• Be able to occasionally stoop, kneel, crouch, and climb ladders.
• Have close vision, depth perception, and the ability to adjust focus.
• Be able to lift at least 30 pounds.

Nice To Haves

• Excellent performers may have the opportunity to move into a permanent role.

Responsibilities

• Greet guests and provide friendly, professional, engaging service that exceeds expectations.
• Perform cash register functions and process information and merchandise through the register system.
• Maintain a clean, safe, and visually stimulating store by completing daily cleaning duties and maintaining displays to LEGO® Brand Retail visual standards.
• Assist with receiving merchandise and maintain the stockroom to LEGO® Brand Retail standards.
• Follow safety regulations and notify management of potential shortage situations.
• Resolve customer issues and report challenging situations to a manager.
• Communicate effectively with team members and guests.
• Use promotional materials and loyalty programs.
• Support an active, hands-on in-store experience that encourages imagination and creativity through play.

Benefits

• Enhanced paid family care leave options.
• Life and disability insurance.
• Resources and benefits supporting physical and mental wellbeing, community, and creativity.
• Colleague discount beginning on day one.
• Bonus scheme, if eligible and when goals are reached.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed