Retail Sales Associate

EssilorLuxottica Group • Harlingen, TX

3d

About The Position

As a Sales Associate at LensCrafters, you provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You serve as an informed brand ambassador by keeping up to date on the product assortment and drawing on your style and connection to the local and broader communities. The role includes customer service, maintaining store presentation, supporting VIP clientele, and assisting with store operations as needed.

Requirements

• 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
• Self-motivated team player.

Responsibilities

• Greet and serve customers to promote an excellent customer experience.
• Inform merchandisers and managers about stocking needs.
• Maintain visual standards established by management and the company.
• Resolve customer issues and involve management when assistance is needed.
• Provide high-touch assistance to VIP clientele and support their retention.
• Stay informed about the current product assortment and represent the brand knowledgeably.
• Follow instructions from management or a superior.
• Occasionally assist with opening and closing duties as needed.
• Comply with professional regulations, internal rules, and the company's code of conduct.
• Attend and participate in occasional work meetings.
• Be punctual for shifts and proactively communicate obstacles to a manager.
• Represent the brand using personal style and connections to local and broader communities.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Potential competitive bonus and/or commission plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed