About The Position

As a Retail Selling Colleague in the Womens Shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. You build customer trust and loyalty, work toward sales goals, and help maintain a clean, organized, inviting sales floor and fitting rooms. Colleagues review sales goals, learn about new arrivals, popular items, trends, and promotions, and engage customers with friendly, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and thank customers. The role also involves collaborating with teammates to serve customers and communities and improve individual and store results.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Interest in meeting daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations to understand their needs and build relationships.
  • Offer personalized recommendations and connect customers with appropriate products and services.
  • Achieve sales goals through customer engagement and effective selling behaviors.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with teammates and contribute to individual and store results.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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