Seasonal Retail Sales Associate, State Street

Macy's•Chicago, IL

5d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the sales floor clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals and information about new arrivals, popular items, trends, and promotions, and engaging customers in friendly, personal conversations. You maintain a shoppable environment by merchandising new merchandise, processing damages and testers, returning selected merchandise to vendors, updating signs and prices, and assisting with merchandise moves. You share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. Colleagues support one another and work collaboratively to serve customers and achieve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities, work independently, and work well with a team.
Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology necessary to perform job functions.

Responsibilities

Create welcoming, personalized customer interactions and recommend products and services based on customer needs.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, and prepared for customers.
Merchandise new receipts and help maintain a shoppable space.
Process damages and testers, and select merchandise to return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits and ensure customers have what they need before concluding interactions.
Collaborate with colleagues to serve customers and achieve individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.