Retail Sales Associate

Retail Stores•Lancaster, PA

About The Position

The Retail Sales Associate, internally classified as a Front End Specialist, assists customers and helps maintain the store’s appearance. The role is responsible for customer service, merchandising, and store maintenance, with a primary focus on front-end store operations. Associates are expected to work together, treat others with courtesy and respect, embrace the “good stuff cheap” mindset, show commitment and initiative, seek to improve, and act honestly and sincerely.

Requirements

  • A positive attitude and a team-player approach, with a desire to engage and serve customers.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • Six months of prior retail experience is preferred.

Responsibilities

  • Greet and acknowledge customers as they enter and exit the store and approach the front end.
  • Operate the register accurately and efficiently.
  • Approve refunds for other Associates.
  • Assist with training new Associates.
  • Stay knowledgeable about current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs throughout the year.
  • Assist with receiving trucks, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance and complete additional responsibilities as assigned.

Benefits

  • Medical, dental, vision, and prescription drug coverage begins after 90 days of employment.
  • 401(k) with a generous company match and immediate vesting.
  • Career growth and talent development opportunities.
  • 20% Associate discount on Ollie’s purchases.
  • A wide array of voluntary benefits.
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