Retail Sales Associate

EZCORP • Hollywood, FL

1d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for Value Loan & Jewelry in Hollywood, Florida. The role offers a structured career path in a fast-paced retail environment, beginning with a five-week paid training program. After completing the program, trainees receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees can pursue a Pawnbroker Certification Program for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program.

The position involves daily customer interactions and helping customers with sales and mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful customer experience. The stated pay range is $15.00 to $16.00 per hour based on experience, with bonus potential.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet customers and provide excellent customer service in person and over the phone.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Help customers with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonuses based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED