Retail Sales Associate - Signatures W & S - Part Time (Horseshoe LV)

Caesars Entertainment•Las Vegas, NV

11d

About The Position

The Retail Sales Associate provides excellent customer service and promotes merchandise sales. The role operates a cash register and handles payment transactions, receives and processes daily merchandise deliveries, and maintains clean, neat selling areas that meet visual standards. Associates are expected to be outgoing, upbeat, energetic, and reliable.

Requirements

High school diploma required.
Ability to obtain or renew required government licenses or certifications, specifically a TAM (Alcohol Awareness) certification and Health Card where applicable.
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Nice To Haves

College degree preferred.

Responsibilities

Follow uniform standards, including wearing a clean, neatly pressed uniform and name tag.
Maintain customer service levels in accordance with Total Service standards and embrace Spotlight on Service.
Acknowledge and greet guests, provide courteous service, and create a warm, friendly atmosphere.
Understand the Total Rewards program, hotel property, and available amenities.
Help guests find requested products, including contacting other stores when necessary.
Promote merchandise sales and upsell products.
Build an understanding of products and assortments across retail stores, and inform the Manager of customer product needs.
Communicate daily activities to the next shift, fellow associates, and Supervisor on Duty.
Follow attendance and punctuality guidelines and clock in and out according to the schedule.
Receive, unpack, fold, stock, and put away merchandise deliveries; complete stock counts and receive shipments promptly.
Stock coolers and transport stock from remote storage locations as needed.
Merchandise products according to planograms and report discrepancies to a supervisor.
Identify replenishment needs, overstock, slow sellers, fast sellers, and customer requests, and relay the information to the Supervisor on Duty.
Maintain an even balance of sizing within the soft-line assortment.
Use good guest service to deter theft and alert Security if witnessing shoplifting.
Maintain visual and merchandising standards, including folding throughout the day and arranging soft lines by size.
Keep store areas and the cash wrap clean, neat, and uncluttered; report maintenance concerns to the Supervisor on Duty.
Confirm that correct signs are displayed on sale items and special purchases.
Assist with inventory twice a year and participate in mandatory meetings and training sessions.
Complete assignments as directed by the Supervisor on Duty.
Assist with associate sales, inventories, and special events as requested.