Retail Sales Associate - Signatures W & S - Part Time (Horseshoe LV)
About The Position
The Retail Sales Associate provides excellent customer service and promotes merchandise sales, operates a cash register, and processes customer payments. The associate receives, unpacks, folds, stocks, and organizes daily merchandise deliveries; uses appropriate selling techniques; and maintains neat, clean selling areas in accordance with visual standards. Retail employees are expected to be outgoing, upbeat, energetic, and reliable. The role includes assisting guests with product selection, explaining merchandise and the Total Rewards program, maintaining inventory and merchandising standards, and supporting store cleanliness and daily operations. High-volume retail stores may require physical work stocking coolers and transporting stock from remote storage locations.
Requirements
- High school diploma required.
- Ability to obtain or renew all government-required licenses or certifications, specifically a TAM (Alcohol Awareness) and Health Card where applicable.
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Nice To Haves
- College degree preferred.
Responsibilities
- Adhere to uniform standards, including wearing a clean, neatly pressed uniform and name tag.
- Maintain customer service levels in accordance with Total Service standards and embrace Spotlight on Service.
- Acknowledge and greet guests with a smile; be courteous and create a warm, friendly atmosphere.
- Know the Total Rewards program and the benefits it offers guests, as well as hotel property amenities.
- Help guests find requested products, including contacting other stores when necessary.
- Communicate daily activities to the next shift and the Supervisor on Duty, and partner with fellow associates as a team.
- Follow attendance and tardiness guidelines and clock in and out as directed by the schedule.
- Promote merchandise sales and upsell; learn product assortments and products to support guest decisions and report customer product needs to the Manager.
- Receive, unpack, fold, stock, and put away merchandise deliveries; receive shipments promptly and complete stock counts as requested.
- Stock coolers and transport stock from remote storage locations when required by high-volume retail operations.
- Merchandise products according to planograms and notify a supervisor of discrepancies.
- Identify replenishment needs and report them to the Supervisor on Duty, along with overstock, slow-selling and fast-selling items, and customer requests.
- Maintain an even balance of sizes in soft-line merchandise.
- Use guest service to deter theft and alert Security if a shoplifter is witnessed.
- Maintain visual and merchandising standards, including folding throughout the day and hanging soft lines in size order.
- Keep the store and cash wrap clean, neat, uncluttered, and organized; dust and report maintenance concerns to the Supervisor on Duty.
- Confirm correct signs are displayed on sale items and special purchases.
- Assist with inventory twice a year, associate sales, and special events as requested.
- Attend mandatory meetings and training sessions.
- Complete job assignments as directed by the Supervisor on Duty.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
