Retail Sales Associate

Verizon • Columbus, OH

13d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology solutions. You will learn about customers’ needs, recommend products and services, and close sales through clear communication and customer service. The role also includes developing skills through ongoing training and taking on operational functions across merchandising and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by representing Verizon at sponsored off-site community events. This is an onsite, worksite-based role at a defined location. Scheduled weekly hours are 40. The position offers hourly base pay and individual sales commissions. The listed starting base pay rate is $16.59 per hour; compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service skills.
• Understand customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales using communication skills and straightforward technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Contact interested current Verizon customers by outbound calls and text messages to expand the customer base.
• Engage with the community at Verizon-sponsored off-site events to build a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards for top performers.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus additional employee discounts.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED