Retail Sales Associate

Verizon • Fredericksburg, VA

5d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend solutions, and close sales using clear communication. The role also includes ongoing training and development in operational functions such as merchandising and inventory. You may contact interested Verizon customers by phone or text and represent Verizon at sponsored community events outside the store. This is an onsite, worksite-based position with 40 scheduled hours per week. The starting base pay rate for the location listed is $19.71 per hour; compensation varies by geography, hours worked, and performance. The posting also describes an hourly base-pay range of $16.00 to $21.00, commissions, and the potential for additional earnings based on sales performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts during busy periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through technology knowledge and customer service.
• Identify customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customer needs.
• Close sales by communicating product solutions clearly and intuitively.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Place outbound calls and send text messages to interested Verizon customers to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events.
• Work evenings, weekends, and holidays as needed.
• Be open to picking up additional shifts during busy periods, including summer, November through December, and peak vacation periods.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role benefits.
• Paid parental leave, including eight weeks for eligible new parents; eligible new mothers may receive up to 16 weeks when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Sales recognition programs and incentives, which have included travel and gifts.
• Potential additional annual pay for bilingual speakers in eligible locations who pass a language assessment.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED