Retail Sales Associate

2020 Companies • Austin, TX

7d • Onsite

About The Position

NECOA, by Coway, and 2020 Companies are hiring a full-time Retail Sales Associate to represent NECOA water purification products in a shopping mall retail store. The associate will demonstrate products, engage customers, tailor demonstrations and product recommendations to customer needs, and help drive sales and excitement around the NECOA brand. The role also involves maintaining professional relationships with store management and employees, keeping displays and the work area clean and ready for demonstrations, and reporting sales activity and competitive insights.

The associate sells products and services in retail stores, kiosks, or event environments; welcomes and assists customers; guides them to displays; provides product information; and helps customers make selections. Performance is evaluated in part through attendance, sales goals or quotas, and customer or client satisfaction. The role requires availability for evenings, weekends, and holidays as needed; the position overview also specifies Friday, Saturday, and Sunday availability.

2020 Companies describes an inclusive workplace with opportunities for career pathing, personal development, and professional stretch assignments. It is an equal opportunity employer.

Requirements

• High school diploma or equivalent.
• At least one year of job experience is required in the position overview; the qualifications section specifies six months of prior sales, retail, telecom, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to multitask in a fast-paced, team environment.
• Ability to engage in a selling process, overcome objections, and connect products to customer needs.
• Ability to maintain customer confidentiality.
• Impeccable integrity and commitment to customer satisfaction.
• Availability to work evenings, weekends, and holidays as needed; Friday, Saturday, and Sunday availability is specified in the position overview.
• Comfort engaging with customers and demonstrating products; training is provided.

Nice To Haves

• Retail or customer service experience.
• Training or product demonstration experience.
• Problem-solving and technology-savvy enthusiasm.
• Outgoing personality and eagerness to learn.

Responsibilities

• Demonstrate NECOA water purification products in the branded retail store.
• Engage customers, build rapport, and create a memorable customer experience.
• Sell products and services in retail stores, kiosks, or event environments and meet or exceed monthly sales goals.
• Welcome customers, offer assistance, assess their needs, and recommend suitable products and services.
• Provide product and service information and help customers make selections with confidence.
• Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
• Keep displays and the workstation clean, organized, functional, presentable, and ready for demonstrations.
• Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
• Report competitive insights and contribute to team efforts.
• Maintain regular and prompt attendance and support customer satisfaction.

Benefits

• Base pay of $18–$20 per hour, paid weekly.
• Monthly sales bonuses.
• Next-day on-demand pay through DailyPay.
• Paid training completed online.
• Health benefits.
• Paid time off.
• 401(k) with company match.
• Paid holidays.
• Career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED