Retail Sales Associate

Verizon•Downingtown, PA

1d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations, as well as opportunities to contact interested Verizon customers and engage with the community at Verizon-sponsored off-site events. This is an onsite, worksite-based position with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts during busy periods. The position pays a base rate of $16.00 to $21.00 per hour, with individual sales commissions. Verizon states that employees who meet sales goals may earn up to $18,000 per year in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. Benefits begin on day one and include health coverage, retirement savings, paid time off, parental leave, tuition assistance, and discounts.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service.
Discover customer needs by building connections and asking relevant questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Place outbound calls and send text messages to current Verizon customers interested in products and services.
Engage with the community, including at off-site Verizon-sponsored events, to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 days of vacation per year, with vacation increasing with additional service.