Retail Sales Associate

Verizon•Grand Forks, ND
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to grow sales and help customers find technology solutions. You will learn about customers’ needs, build connections, recommend products and services, and close sales. The role also includes ongoing training and opportunities to develop operational skills in merchandising and inventory. You may contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build your customer base. This is an onsite, worksite-based role with 40 scheduled hours per week. The position requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Associates may also pick up additional shifts, typically during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers; compensation varies by geography, hours worked, and performance. The position includes benefits and career-development opportunities, with benefits beginning on day one.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service.
  • Learn and uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales by communicating clearly and providing intuitive technology solutions.
  • Participate in ongoing training and develop operational skills in merchandising and inventory.
  • Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to build customer loyalty.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services, plus additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on role.
  • New hires receive up to 15 vacation days per year, with vacation increasing with additional service.
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