Retail Sales Associate, Biltmore Fashion Park - Full Time
About The Position
As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create outstanding shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you help turn routine visits into memorable experiences. You work toward selling goals by engaging customers and using effective selling behaviors, building trust, meeting sales targets, and inspiring loyalty. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a sincere farewell. They collaborate with teammates, take pride in their work, pursue sales goals, and learn from one another to support individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays. Physical duties include talking, lifting, moving, standing, reaching, and using computers and other technology to perform job functions.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability and willingness to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Deliver customer-focused selling and hospitality, including personalized recommendations and product and service guidance.
- Engage customers, build relationships and trust, meet sales targets, and encourage customer loyalty.
- Review sales goals and stay informed about new arrivals, popular products, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Share loyalty-program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
- Collaborate with colleagues and contribute to individual and store results.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
