Retail Sales Associate

My Wireless•Montebello, CA

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by introducing AT&T products and services, providing customer service, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for new opportunities and financial rewards as they learn and succeed. My Wireless provides training and development intended to prepare team members for advancement, including management opportunities. The description notes that employees may perform other related duties as needed to meet the organization’s ongoing needs. My Wireless is a fast-growing retailer with more than 240 locations throughout the United States and Puerto Rico. Its mission is to develop team members’ knowledge, habits, and skills so they can connect with customers and support their goals. The company describes its training program as a way to help prepare team members for promotion and continued growth.

Requirements

  • Experience in a retail or customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • Must be at least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; whether this is required may depend on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Develop skills through training to become a strong sales associate and prepare for potential management opportunities.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work collaboratively with team members to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Educate customers about available AT&T products and services and guide them through the buying process.
  • Perform other related duties as needed to meet the ongoing needs of the organization.

Benefits

  • Strong base pay and commission and bonus schedule.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including two AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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