Retail Sales Associate

Verizon•Bensalem Township, PA
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The associate helps customers identify their needs, recommends technology products and solutions, and closes sales while providing exceptional customer service. The role also includes learning operational functions such as merchandising and inventory, developing a customer base through calls and texts, and participating in off-site Verizon-sponsored community events. The position offers 40 scheduled hours per week and pays a base rate of $16.00 to $21.00 per hour, plus individual sales commissions. Total compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge and enthusiasm for technology and providing exceptional customer service.
  • Build connections with customers, ask questions, and identify their needs.
  • Present product insights and recommend solutions that address customers' needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance up to $8,000 per year.
  • Discounts up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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