Retail Sales Associate

Verizon•Victor, NY
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn about customers’ needs, recommend products and solutions, and close sales by helping customers find simple, intuitive technology solutions. The role includes ongoing training and development in operational functions such as merchandising and inventory. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position is onsite at a defined work location, with 40 scheduled hours per week. The role is commission based, with base pay and the opportunity to earn commissions based on individual sales performance.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Build connections with customers, ask questions, and identify their needs.
  • Recommend products and solutions that address customers’ needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions.
  • Sales recognition programs and incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave, including up to 8 weeks for eligible new parents; with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance and group home and auto insurance.
  • Up to 8 company-paid holidays per year and up to 6 personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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