Retail Sales Associate

EZCORP•Las Vegas, NV
•$14 - $15•Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Las Vegas, Nevada. The role offers a structured career path in a fast-paced retail environment, beginning with a five-week paid trainee program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may pursue Pawnbroker Certification for an additional $1 per hour, progress to Lead Pawnbroker (Shift Leader), or apply for Assistant Manager, which includes a six-month training program. The position involves daily customer interactions and helping customers reach mutually satisfactory agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer experience. The listed pay range is $14 to $15, based on experience, with bonus potential.

Requirements

  • High school diploma or GED.
  • Customer service, cashier, or retail experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as a member of a team.
  • Ability to multitask.
  • Pass a criminal background check and drug test after a conditional offer.
  • Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
  • Sales background.
  • Bilingual ability.

Responsibilities

  • Provide excellent customer service by greeting and interacting with customers in person and by phone.
  • Process sales, loans, and extensions.
  • Perform store opening and closing duties.
  • Adhere to all company policies, procedures, and regulations.

Benefits

  • Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
  • Competitive wages.
  • Monthly uncapped bonus potential based on store and individual performance.
  • 401(k) with company match.
  • Generous paid time off.
  • Holiday pay.
  • Store discount.
  • Paid five-week training program.
  • Career development and advancement opportunities.
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