Retail Sales Associate

Verizon • Albany, GA

11d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will build customer connections, recommend complete solutions, and close sales using clear communication. The role also includes developing operational skills in merchandising and inventory, contacting interested Verizon customers by phone or text, and participating in Verizon-sponsored events outside the store to build customer relationships. The position is onsite, with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays and may pick up additional shifts during busy periods. Pay is $16.00–$21.00 per hour in base pay, with commission opportunities tied to individual sales performance; total compensation varies by geography, hours, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through technology knowledge and customer service.
• Discover customer needs by building connections and asking questions.
• Recommend products and solutions that address customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone and text to develop the customer base.
• Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation section.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED