Retail Sales Associate

My Wireless • Palmhurst, TX

8d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a positive experience and technology solutions using AT&T products and services. The role involves engaging with customers, educating them about available products and services, and guiding them through the buying process. Associates work in an energetic retail environment with customers and colleagues and may qualify for additional opportunities and financial rewards as they learn and succeed.

My Wireless has more than 240 locations throughout the United States and Puerto Rico. The company describes its mission as inspiring team members through journeys that build the knowledge, habits, and skills to connect with customers and help them realize their goals and aspirations. Its training program is designed to prepare team members for promotion and support company growth. This job description is not all-inclusive, and employees may perform other related duties as needed.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• Must be at least 18 years of age and legally able to be employed in the United States.
• High school diploma or equivalent.
• Ability to meet the position's physical demands, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, and handling display materials and merchandise.
• Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; eyeglasses or contacts may be used to meet vision requirements.

Nice To Haves

• Bilingual ability, although this may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top-performing My Wireless Retail Sales Associate and qualify for opportunities on the management team.
• Maintain a fun, clean, and exciting work environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize selling opportunities each day.
• Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.

Benefits

• Strong base pay with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee assistance program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED