Retail Sales Associate

Verizon • Altoona, PA

21d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to help customers find technology products and services that fit their needs while contributing to sales success. You will use customer service and communication skills to build connections, recommend solutions, and close sales. The role also includes ongoing training and opportunities to develop skills in store operations, merchandising, and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by participating in off-site Verizon-sponsored community events.

The position is onsite at a defined worksite location and is scheduled for 40 hours per week. Evening, weekend, and holiday availability is required. Schedules are provided four weeks in advance, and employees may have opportunities to pick up additional shifts, often during busy seasons and vacation periods.

The role offers hourly base pay of $16.00 to $21.00, plus individual sales commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers, with compensation varying by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to its terms and conditions.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by building connections and asking questions.
• Present product insights and solution recommendations to provide customers with complete sales solutions.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Develop skills through ongoing training and upskilling in merchandising and inventory operations.
• Build the customer base through outbound calls and text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• $2,500 sign-on bonus, subject to terms and conditions.
• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential awards such as travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Overtime, shift differential, holiday pay, allowances, or other premium pay may be available depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED