Retail Sales Associate

Retail Stores•Hoover, AL
•Onsite

About The Position

The Retail Sales Associate, internally classified as a Front End Specialist, assists customers and helps maintain the store’s appearance. The role is responsible for customer service, merchandising, and store maintenance, with a primary focus on front-end operations. Associates are expected to support one another, treat others with courtesy and respect, embrace the “good stuff cheap” mindset, work with commitment, seek ways to improve, and act honestly and sincerely. Ollie’s is an equal opportunity employer and considers qualified applicants without regard to legally protected status.

Requirements

  • A positive attitude and a team-player approach to engaging with and serving customers.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • Six months of prior retail experience preferred.

Responsibilities

  • Greet and acknowledge customers as they enter and exit the store and approach the front end.
  • Operate the register accurately and efficiently.
  • Approve refunds for other Associates.
  • Assist with training new Associates.
  • Stay informed about current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs throughout the year.
  • Assist with receiving trucks, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance and complete additional responsibilities as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage beginning after 90 days of employment.
  • 401(k) with a generous company match and immediate vesting.
  • Career growth and talent development opportunities.
  • 20% Associate discount on Ollie’s purchases.
  • A wide range of voluntary benefits.
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