Retail Sales Associate

Verizon • Brookfield, WI

5d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to grow your career and support sales success. You will use your interest in technology and customer service to generate retail sales, understand customer needs, recommend complete product and service solutions, and close sales. The role includes ongoing training and opportunities to develop skills in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base.

The position is based onsite at a defined work location, with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, typically during summer, November through December, or peak vacation periods. Schedules are provided four weeks in advance.

The role offers a base pay of $16.00 to $21.00 per hour, plus individual commissions based on sales performance. The posting states that employees meeting sales goals can earn up to $18,000 annually in commissions, with additional commission potential for top performers. Compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to its terms and conditions.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Build connections with customers, ask questions, and uncover their needs.
• Present product insights and solution recommendations as a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to develop the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• $2,500 sign-on bonus, subject to the terms and conditions of the award.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED