Retail Sales Associate

Verizon • Albuquerque, NM

12d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand needs, recommending solutions, and closing sales through clear communication. You will also participate in ongoing training and develop operational skills in merchandising and inventory. Additional opportunities include contacting interested Verizon customers and engaging with the community at Verizon-sponsored off-site events.

The position is based onsite at a defined work location and has 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance. The role may offer opportunities to pick up additional shifts, typically during summer, November through December, or peak vacation periods.

Base pay is $16.00 to $21.00 per hour, with individual commissions based on sales performance. The posting states that employees who meet sales goals may earn up to $18,000 annually in individual commissions, and top performers may earn an additional $14,500 or more. Total compensation may reach $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Create customer connections and ask questions to identify customers' needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating solutions that fulfill customer needs.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to 8 company-paid holidays per year.
• Up to 6 personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED