Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also referred to as a Pawnbroker, for its Easy Pawn store. The role offers a structured career path in a fast-paced retail environment, beginning with a five-week paid training program. Completing the program brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue a Lead Pawnbroker (Shift Leader) role, or follow a path toward Assistant Manager, which includes a six-month training program. The position involves daily customer interaction, assisting with sales and reaching mutually satisfying agreements about pawn items such as jewelry, electronics, and musical instruments. The associate helps create a friendly, courteous, and respectful store environment. Pay is based on experience, with a stated range of $15.00 to $16.00 per hour, plus potential monthly bonuses based on store and individual performance.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Ability to pass a criminal background check and drug test after a conditional offer.
- Adhere to all Company policies, procedures, and regulations.
- Be self-motivated, have a positive and outgoing personality, and demonstrate a strong work ethic.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Provide excellent customer service by greeting and interacting with customers in person and over the phone.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Help customers reach mutually satisfying agreements regarding pawn items.
Benefits
- Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Paid five-week training program and opportunities for career development and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
