Retail Sales Associate

Verizon•Woodbury, MN
•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, delivering exceptional customer service, identifying customers’ needs, and recommending complete technology solutions. Associates close sales through clear communication and intuitive product solutions, develop their skills through ongoing training, and support merchandising and inventory operations. They may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events. The position offers an hourly base wage and individual commissions tied to sales performance. Scheduled hours are 40 per week. Associates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service skills.
  • Connect with customers, ask questions, and identify their needs.
  • Recommend product insights and solutions that meet customers’ needs.
  • Close sales through effective communication and straightforward technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs, with past awards including travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and more.
  • Training programs and career development opportunities.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
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