Retail Sales Associate

Verizon • Garner, NC

12d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and deliver customer service while helping customers find technology products and services that meet their needs. The position includes learning customer needs, recommending complete sales solutions, closing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact current Verizon customers by phone or text and participate in Verizon-sponsored off-site events to build customer relationships. The role is based onsite at a defined location, with 40 scheduled hours per week. Compensation is $16.00–$21.00 per hour in base pay, plus individual commissions; total compensation varies by geography, hours worked, and performance. The position offers comprehensive benefits and opportunities for training and career development.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service skills.
• Connect with customers and ask questions to identify their needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and providing intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 vacation days per year, increasing with service.
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Potential commissions with no stated limit for employees who exceed sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED