Retail Sales Associate

My Wireless • West Bloomfield, MI

10d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. Retail Sales Associates provide customers with a positive experience and technology solutions by introducing AT&T products and services, helping customers make purchasing decisions, and guiding them through the buying process. Associates work with customers and colleagues in an energetic retail environment and may develop their skills toward future opportunities on the management team.

My Wireless describes itself as a fast-growing retailer with more than 240 locations throughout the United States and Puerto Rico. Its training program is intended to prepare team members for promotion and support continued company growth. The job description notes that it is not all-inclusive and that employees may perform other related duties as needed to meet organizational needs.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the position’s physical demands, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, fine handling, and working with small mobile-phone parts and a computer screen.

Nice To Haves

• Bilingual ability (may not be required depending on location).
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Learn and develop skills through training to become a strong sales associate and qualify for potential management-team opportunities.
• Maintain a fun, clean, and engaging environment for customers and team members.
• Work as a team member to help exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

• Strong base pay, with commission and bonuses tied to performance.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED