Retail Sales Associate

1915 South / Ashley • Dothan, AL

20d

About The Position

The Retail Sales Associate (RSA) delivers an exceptional guest shopping experience by building relationships, understanding guest needs, and presenting solutions that create value. The role emphasizes connection, service, and follow-up while consistently meeting minimum performance standards through key performance indicators (KPIs). The position is based on the retail sales floor and may require standing or walking for extended periods and occasional lifting.

Requirements

• High school diploma or equivalent.
• Standing and walking for extended periods; occasional lifting.
• Availability to work weekdays, weekends, and holidays as required.

Nice To Haves

• Retail sales experience, preferably in furniture.

Responsibilities

• Greet and assist guests throughout their shopping journey.
• Present products and solutions that create value for guests.
• Meet or exceed minimum performance standards and KPIs, including sales, finance, bedding, protection, and delivery.
• Follow established selling processes and best practices.
• Participate in coaching, training, and development opportunities.
• Conduct timely and consistent customer follow-up to support the sales process and guest satisfaction.
• Review orders for accuracy before submission.
• Take payments and assist guests with financing or payment options.
• Partner with leadership and support teams to resolve guest questions or concerns.
• Maintain store cleanliness and organization in assigned areas.

Benefits

• Competitive commission-based pay with performance bonuses.
• Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• Paid vacation and sick leave.
• 401(k) retirement plan with company matching contributions.
• College tuition support through Thomas University.
• Employee discounts on furniture.
• Career advancement opportunities and a promote-from-within culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED