Retail Sales Associate

Dr. Delphinium Designs + Events • Dallas, TX

2d

About The Position

Dr. Delphinium is seeking a friendly, creative, and dependable Retail Sales Associate to join its Dallas team. The associate is the heart of the store, welcoming guests, helping them choose floral and gift products, and making everyday purchases meaningful. The role extends beyond processing sales: it includes building customer relationships, contributing to creative merchandising, and supporting store layouts and displays. The position suits someone who enjoys working with people and flowers in a fast-paced, hands-on environment and who takes pride in thoughtful service, teamwork, and creativity.

Requirements

• Sociable, approachable, and genuinely helpful guest-service mentality.
• Strong communication and listening skills.
• Self-motivated, energetic, and flexible in a fast-paced environment.
• Able to remain calm and tactful during difficult customer interactions.
• Comfortable working independently and taking initiative.
• Creativity and appreciation for beauty and detail.
• At least 2 years of retail customer service experience.
• Flexible availability, including weekends and holidays.
• Must pass a drug test and background check.
• Must adhere to the company’s tobacco-free workplace policy during working hours.

Nice To Haves

• Gardening experience or a strong interest in flowers.

Responsibilities

• Greet and assist customers with a warm, helpful attitude.
• Guide guests through floral and gift selections with confidence and care.
• Build customer relationships and follow up to ensure satisfaction.
• Educate guests about flowers, plants, and product care.
• Create and wrap flower arrangements in-store.
• Enter orders accurately in the POS system and gather customer information.
• Assist with merchandising, product rotation, and store resets.
• Keep retail displays clean, organized, and well-stocked.
• Monitor product quality and remove expired items as needed.
• Open and close the register and handle cash and credit card transactions.
• Support phone orders and customer inquiries as needed.
• Collaborate with team members to ensure smooth operations.
• Maintain confidentiality of customer information.
• Follow company policies and maintain a professional appearance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed