Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work onsite in a Verizon retail store, helping customers identify their needs and find suitable technology products and services. You will use customer service and sales skills to build connections, recommend complete solutions, and close sales. The role also involves developing your skills through training in store operations, merchandising, and inventory, and may include contacting interested customers and attending Verizon-sponsored community events. The position offers a base pay rate of $18.27 per hour at the location listed on the requisition, with commission-based compensation and the potential to earn more. The posting also describes base pay of $16.00 to $21.00 per hour depending on geography, hours worked, and performance. Scheduled work is 40 hours per week.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Fluency in English and Spanish.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Discover customer needs by building connections and asking relevant questions.
- Recommend products and solutions that address customers’ needs.
- Close sales using effective communication and simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
- Potentially place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community, including at off-site Verizon-sponsored events, to grow a customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
- Sales recognition programs and incentives.
- Paid time off, including vacation, holidays, and personal days.
- Paid parental leave.
- Tuition assistance up to $8,000 per year.
- Discounts up to 50% on Verizon products and services, plus other employee discounts.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Adoption assistance.
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
