Seasonal Retail Sales Associate, Great Northern
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You build trust and loyalty through customer engagement, product knowledge, and personal service while working toward sales goals. You also help keep the shopping space clean, organized, and inviting. Colleagues start the day by preparing the sales floor, reviewing sales goals, learning about new arrivals and top sellers, and staying informed about trends and promotions. During the day, they welcome customers and build friendly, personal relationships; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits and thank customers at the end of each interaction. Colleagues support one another through honesty, care, and collaboration, and take pride in improving and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and motivation to meet daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized customer service and product recommendations on the sales floor and in fitting rooms.
- Engage customers, build relationships and loyalty, and work toward daily sales goals.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and prepared for customers.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with teammates to serve customers and achieve individual and store results.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
