Seasonal Retail Sales Associate, Great Northern

Macy's•North Olmsted, OH
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach on the sales floor and in fitting rooms, you help make shopping memorable, meet sales targets, build trust, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues start their day by preparing the sales floor, reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they engage customers in friendly conversations, maintain a shoppable space by merchandising merchandise and handling related tasks, share loyalty program benefits, and help ensure customers leave with what they need. They support teammates through collaboration and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Prepare and maintain a clean, organized, customer-ready sales floor.
  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Greet customers, understand their needs, offer personalized recommendations, and build customer relationships.
  • Drive sales performance and work toward daily sales goals using customer engagement and smart selling behaviors.
  • Merchandise new receipts and help maintain a shoppable space.
  • Process damages, testers, and selected merchandise returns to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized farewell.
  • Support teammates through honest, caring collaboration and learn from colleagues to improve results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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