Retail Sales Associate

Verizon • Rochester, MN

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers and through participation in Verizon-sponsored events outside the store.

This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires availability for evenings, weekends, and holidays, with schedules provided four weeks in advance. Associates may have the opportunity to pick up additional shifts, typically during summer, November through December, and peak vacation periods. Compensation includes a location-specific starting base rate of $18.27 per hour, plus commission potential; the posting describes base pay of $16.00 to $21.00 per hour and commission opportunities tied to sales performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service.
• Connect with customers and ask questions to uncover their needs.
• Present product insights and recommend solutions that address customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in store operations, merchandising, and inventory.
• Contact interested Verizon customers by outbound calls and text messages to develop the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED