Retail Sales Associate

EZCORP • Las Vegas, NV

4d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) at its EZPawn location in Las Vegas, Nevada. The role offers a structured career path in a fast-paced retail environment, beginning with a five-week paid training program. Successful trainees receive a $0.50-per-hour raise and promotion to Pawnbroker upon completion. Employees may pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program.

The position involves daily customer interaction and helping customers reach mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide friendly, courteous, and respectful service in person and by phone. The stated pay range is $14–$15, based on experience, with monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, outgoing, and committed to a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet and interact with customers in person and by phone while providing excellent customer service.
• Help customers reach mutually satisfying agreements regarding pawn items, including jewelry, electronics, and musical instruments.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages based on experience.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED