Retail Sales Associate

Orangetheory•Northbrook, IL

7d•Onsite

About The Position

The Retail Sales Associate welcomes prospective and current members, introduces consumers to the Orangetheory concept, and helps drive studio membership sales. The role combines front-desk service, studio tours, prospective-client follow-up, and coordination with trainers to guide new visitors through their first workout. Associates also help resolve member concerns, participate in marketing and outreach events, and maintain a clean, organized studio. The position suits someone who is passionate and knowledgeable about fitness, communicates well, and enjoys working as part of a team. Compensation is $16.00 per hour, with commission and bonus opportunities. Specific duties and selection requirements may vary by studio location.

Requirements

Passion for fitness and enthusiasm for sharing its role in a healthy lifestyle.
Positive, outgoing approach and ability to talk to a wide range of people.
Ability to work as part of a team.
Excellent communication skills, both face-to-face and in writing.

Responsibilities

Greet everyone entering the studio with enthusiasm, energy, and knowledge.
Present the Orangetheory concept to interested consumers during introductions.
Work at the front desk, including answering phones and speaking with members.
Give studio tours.
Work with trainers to guide prospective members through their first Orangetheory workout.
Sell memberships to help the studio thrive.
Follow up with prospective clients.
Address members’ concerns professionally and objectively, aiming to resolve them.
Participate in marketing and outreach events.
Keep all areas of the studio clean and organized.