Retail Sales Associate

Verizon • Santee, CA

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, understand customer needs, recommend suitable products and solutions, and deliver customer service. You will use communication skills to close sales and provide customers with intuitive technology solutions. The role also includes ongoing training and development in operational areas such as merchandising and inventory. Associates may contact interested Verizon customers by phone or text and may participate in off-site Verizon-sponsored community events to expand their customer base.

This is an onsite, worksite-based position at a defined location, scheduled for 40 hours per week. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance. Associates may also pick up additional shifts, particularly during busy seasons and peak vacation periods. Compensation includes location-dependent base pay and individual sales commissions. The job requisition lists a starting base rate of $18.27 per hour; the posting also describes a broader base-pay range and potential commission earnings.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service skills.
• Identify customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and meeting customer needs with technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to discuss products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, with up to 16 weeks of paid time off potentially available to birthing parents when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other items.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED