Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn about customers’ needs, recommend products and solutions, and use clear communication to close sales. The role also includes developing skills through ongoing training in merchandising and inventory, contacting interested Verizon customers by phone or text, and engaging with the community at off-site Verizon-sponsored events. The position is onsite at a defined location and is scheduled for 40 hours per week. The job offers a base hourly pay rate of $16.00 to $21.00, depending on geography, with individual-based commissions. For the New York locations listed on the requisition, the starting base rate is $16.59 per hour. Total compensation depends on geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service skills.
- Identify customer needs by building connections and asking questions.
- Recommend products and solutions that address customers’ needs.
- Close sales through effective communication and intuitive technology solutions.
- Complete ongoing training and develop skills in merchandising and inventory operations.
- Contact interested Verizon customers by phone and text to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Up to eight weeks of paid parental leave for eligible new parents; eligible new mothers may receive up to 16 weeks when combined with short-term disability.
- Tuition assistance up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Sales recognition programs and incentives, which have included travel and gifts.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation information.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
