Retail Sales Associate

MY WIRELESS•Scottsdale, AZ
•$32,552 - $57,552•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a Retail Sales Associate to help customers find suitable solutions from AT&T products and services. The role involves engaging with customers, educating them about available products and services, and guiding them through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for new opportunities and financial rewards as they develop their skills and succeed. The position is based in Scottsdale, Arizona, and is full-time. Compensation is listed as $32,552–$57,552 per year, base plus commission. My Wireless describes itself as a fast-growing retailer with more than 240 locations across the United States and Puerto Rico. Its training program is intended to develop team members and prepare them for advancement. Employees may also perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.
  • Ability to meet the role’s physical demands, with reasonable accommodation where applicable, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, and working with small mobile-phone parts and a computer screen.

Nice To Haves

  • Bilingual ability; preferred, though this may depend on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T performance standards.
  • Help customers make buying decisions by providing outstanding customer service.
  • Train and develop skills for success in the role and potential advancement to the management team.
  • Maintain a fun, clean, and engaging environment for customers and team members.
  • Work collaboratively with team members to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily sales opportunities.
  • Engage customers, explain AT&T products and services, and guide customers through the buying process.

Benefits

  • Base pay plus commission and bonuses, with uncapped commission when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth opportunities.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including two AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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