Retail Sales Associate

2020 Companies•Grand Prairie, TX

10d•Onsite

About The Position

2020 Companies is seeking a Retail Sales Associate to represent and promote Reliant Energy services in retail, kiosk, and event environments. The role involves engaging customers, identifying their needs, recommending suitable energy plans, and driving new enrollments and sales. The position offers paid training, a $14.00-per-hour guarantee, uncapped commissions, and stated average earnings of $1,000–$1,350 per week, with top earners reaching as much as $2,500 per week. Next-day pay is available through Daily Pay. The company also describes career advancement through internal promotions and offers health benefits, paid time off, and a 401(k) with company match. Associates are expected to provide professional, courteous customer service; achieve sales goals; accurately document and report sales and other activity; and maintain a clean, organized, and presentable workstation or kiosk. The role requires teamwork, reliable attendance, and availability for evenings, weekends, and holidays as needed. It may involve lifting, event setup and teardown, and travel to event locations. The posting states there is no door-to-door sales, cold calling, or telemarketing. 2020 Companies is an outsourced sales and marketing company representing Reliant and other clients. It states a commitment to diversity, inclusion, and equal employment opportunity.

Requirements

High school diploma or equivalent.
At least six months of prior sales, retail, telecommunications, or marketing experience.
Strong experience in retail or event sales, or event marketing.
Demonstrated knowledge of products and services.
Strong communication, presentation, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to multitask.
Integrity and commitment to customer satisfaction.
Ability to maintain customer confidentiality.
Ability to perform physical tasks such as lifting and event setup and teardown.
Reliable transportation and willingness to travel to event locations.
Availability to work evenings, weekends, and holidays as needed.

Responsibilities

Promote Reliant electricity plans and services to consumers and help customers find ways to lower energy costs.
Sell products and services in retail stores, kiosks, and event environments.
Welcome customers courteously, offer assistance, assess their needs, and suggest appropriate products or services.
Provide information and advice to customers and help them make selections by building their confidence.
Identify customer needs and handle objections.
Build strong relationships with customers and teammates, and contribute to team goals.
Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
Accurately document and report sales, and track and communicate activity to Retail Operations.
Submit paperwork completely and accurately.
Keep the work station or kiosk clean, well-organized, functional, and presentable.
Maintain professional interactions with customers and fellow employees.
Attend work regularly and promptly.
Help achieve customer and client satisfaction goals.