Retail Sales Associate

Verizon•Bowie, MD

7d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, serve customers, and develop your career. You will learn customers’ needs, recommend products and solutions, close sales, and build customer relationships. The role also involves training in merchandising and inventory operations, contacting interested Verizon customers by phone or text, and engaging with the community at Verizon-sponsored off-site events. The position is onsite at a defined work location, with 40 scheduled hours per week. The schedule is provided four weeks in advance, and employees must be willing to work evenings, weekends, and holidays. Employees may be able to pick up additional shifts during busy periods. Compensation is commission-based, with base pay varying by location; the posting lists a starting rate of $19.71 per hour for the Maryland locations on this requisition. The posting also describes a broader base-pay range of $16.00–$21.00 per hour, commissions tied to sales performance, and potential total annual earnings for top performers. Verizon describes its benefits as available starting on day one and offers training, career development, and opportunities for lateral or promotional moves.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Identify customers’ needs by building connections and asking questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales through effective communication and intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community, including at off-site Verizon-sponsored events, to develop customer relationships.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave: eight weeks for eligible new parents, with up to 16 weeks for new mothers when combined with short-term disability.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 vacation days per year, increasing with service.