As a Retail Selling Colleague in women’s shoes, you combine results-driven selling with genuine hospitality to create personalized shopping experiences. You learn about customers’ needs, recommend relevant products and services, build trust, meet sales goals, and encourage customer loyalty. The role includes maintaining a clean, organized, inviting sales floor and fitting rooms, and supporting customers throughout their visit—not just processing transactions. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they engage customers in friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and assist with merchandise moves. They share loyalty program benefits and provide a thoughtful close to each customer interaction. Teamwork, dependability, adaptability, and continuous learning are important to delivering individual and store results. Schedules depend on business needs and colleague availability. All schedules include weekend shifts. Full-time colleagues typically work 30 or more hours per week; part-time colleagues typically work 12–24 hours per week.
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Career Level
Entry Level
Education Level
No Education Listed