Retail Sales Associate

Verizon • Columbus, OH

6d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to grow sales and provide customer-focused technology solutions. The role involves learning about customers’ needs, building connections, recommending products and services, and closing sales. You will also develop your skills through ongoing training and operational work in merchandising and inventory. The position may include contacting interested Verizon customers by phone or text and engaging with the community at off-site Verizon-sponsored events.

This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays and may have opportunities to pick up additional shifts, particularly during busy seasons. The starting base pay rate listed is $16.59 per hour. Compensation is commission-based, and earnings vary by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customer needs by creating connections and asking appropriate questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and fulfilling customer needs with intuitive technology solutions.
• Develop skills through ongoing training and perform operational functions across merchandising and inventory.
• Potentially grow the customer base through outbound calls and text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community outside the store, including at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% off Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED