Retail Sales Associate

1915 South / Ashley • St. Augustine, FL

7d

About The Position

The Retail Sales Associate (RSA) delivers an exceptional guest shopping experience by building relationships, understanding guest needs, and presenting solutions that create value. The role focuses on connection, service, and follow-up while consistently meeting minimum performance standards through key performance indicators (KPIs).

Requirements

• High school diploma or equivalent required.
• Retail sales experience, specifically furniture, preferred.
• Ability to stand and walk for extended periods and occasionally lift.
• Availability to work weekdays, weekends, and holidays as required.

Nice To Haves

• Retail sales experience, specifically furniture.

Responsibilities

• Greet and assist guests throughout their shopping journey.
• Present products and solutions that create value for all guests.
• Meet or exceed minimum performance standards and KPIs, including sales, finance, bedding, protection, and delivery.
• Follow established selling processes and best practices.
• Actively participate in coaching, training, and development opportunities.
• Conduct timely and consistent customer follow-up to support the sales process and guest satisfaction.
• Review orders for accuracy prior to submission.
• Take payments and assist guests with financing or payment options.
• Partner with leadership and support teams to resolve guest questions or concerns.
• Maintain store cleanliness and organization through assigned areas of responsibility.

Benefits

• Competitive commission-based pay with performance bonuses.
• Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• Paid vacation and sick leave.
• 401(k) retirement plan with company matching contributions.
• College tuition support through Thomas University.
• Generous employee discounts on furniture.
• Long-term career advancement opportunities and a promote-from-within culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED