Retail Sales Associate

Verizon • Mechanicsville, VA

21d • $17 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will learn about customers’ needs by building connections and asking questions, recommend complete solutions, and close sales through clear communication. The role also includes ongoing training and development in merchandising and inventory operations, outreach to current Verizon customers by phone and text, and opportunities to engage with the community at Verizon-sponsored events. This is an onsite, worksite-based position with 40 scheduled weekly hours. The listed starting base pay rate is $16.59 per hour. The posting also describes a base pay range of $16.00 to $21.00 per hour, plus individual commissions; compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer-service skills.
• Build customer connections and ask questions to uncover customers’ needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by outbound phone calls and text messages to grow the customer base.
• Engage with the community outside the store, including at Verizon-sponsored events.
• Work evenings, weekends, and holidays as needed, with the schedule provided four weeks in advance.
• Be open to picking up additional shifts, typically during summer, November through December, and peak vacation periods.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; for new mothers, up to 16 weeks of paid time off when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Adoption assistance.
• Potential premium pay such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED