Retail Sales Associate

Verizon • Kenner, LA

4d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales through technology knowledge and customer service, understanding customer needs, recommending complete solutions, and closing sales. Associates also develop skills through ongoing training in merchandising and inventory, may contact interested Verizon customers by phone or text, and may participate in Verizon-sponsored off-site community events. The position offers base hourly pay of $16.00 to $21.00, plus individual sales commissions. Compensation varies by geography, hours worked, and performance; the posting describes potential total annual earnings of $65,000+ to $75,500+ for top performers. Scheduled weekly hours are 40. Employees may be asked to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Bilingual fluency in English and Spanish.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Discover customers’ needs by building connections and asking questions.
• Recommend products and solutions that meet customer needs.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Develop skills through ongoing training in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED